PRIVACY AND DATA PROTECTION POLICY
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, GDPR), Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 of 14 December on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), the website guarantees the protection and confidentiality of personal data of any kind provided to us by our clients, in accordance with the provisions of the General Data Protection Regulation.
The data provided will be processed under the terms established in the GDPR; in this regard, the website has adopted the legally required protection levels and has installed all the technical measures within its reach to prevent the loss, misuse, alteration, or unauthorised access by third parties, as detailed below. However, the user must be aware that internet security measures are not infallible.
Data controller
Name of the owner: Carolina Ullés i Claramunt
Registered office: c/ Dom Bosco 71, 1er 3a – 08224 Terrassa (Barcelona)
N.I.F.: 39168130G
Contact telephone: +34 628 775 627
Email address: carolinaulles@carolinaulles.cat
Purpose of processing
All data provided by our clients and/or visitors to the website or its staff will be included in the record of personal data processing activities, created and maintained under the responsibility of the website, which are essential to provide the services requested by users or to resolve doubts or queries raised by our visitors. Our policy is not to create profiles of the users of our services.
Lawfulness of processing
- Contractual relationship: This applies when you purchase one of our products or contract any of our services.
- Legitimate interest: To address the queries and claims you raise and to manage the collection of amounts owed.
- Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the communications necessary to respond to the query or request for information raised.
Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with any law. For instance, the Tax Law obliges certain information on economic transactions exceeding a specific amount to be provided to the Tax Agency.
In the event that, outside the aforementioned scenarios, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide on the matter.
Communication
We will not make international transfers of your personal data for any of the stated purposes.
Retention
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookies Policy.
In this regard, once the relationship with you has ended, the website will keep the personal data duly blocked during the limitation period of the actions that may arise from the relationship maintained with the data subject.
Once blocked, the data will remain inaccessible and will be retained exclusively to meet possible legal liabilities before the Public Administration, judges, and courts, or to exercise the defence of claims before the Spanish Data Protection Agency.
Rights of data subjects
As a user and data subject, you may exercise your rights of Access, Rectification, Erasure (Right to be Forgotten), Restriction of processing, Data portability, and Objection at any time. To do so, you can send a written communication, attaching a photocopy of your ID card or equivalent identity document, addressed to the Controller or via an email to the address: carolinaulles@carolinaulles.cat. Likewise, if you consider that your rights have not been duly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
Security
We use all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and access.